🎪 Frequently Asked Questions (FAQ)

Delivery

We currently ship across the UK mainland. Delivery charges are applied at checkout and vary depending on the size and weight of your order.
Standard Shipping: £5.00
Large Games Shipping: £15.00
Large Overside Games: Collection Only / Price on request

What is included in the price?

You get ready-to-play fun, as all accessories are included with every game.

See individual listings for full details of what is included.

Why do prices vary across platforms?

We want to make our products available wherever you prefer to shop! Currently, we list our items on eBay, Etsy, Facebook Marketplace, and our online store. Each of these platforms charges us different "seller fees" to list and process transactions. To keep our business sustainable, our prices on those marketplaces are adjusted to account for those third-party costs.

When you buy direct, we don’t have to pay marketplace commissions to middle-man platforms. We pass those savings directly to you, ensuring you get the most value for your money.

What are the build and lead times?

Each game is handcrafted with care. Standard lead times are typically 1–2 weeks, but this can vary depending on the level of customisation and current demand. We’ll always keep you updated on progress.

We do hold some games which are available right away.

Who are the games for?

Everyone and anyone! Our games are designed to bring joy to all ages from kids to grandparents. Whether it’s a school fair, corporate event, wedding, or community day, our games are guaranteed crowd pleasers.

Can I customise the games with my branding?

Absolutely. We love bringing your vision to life! Whether it’s your logo, school crest, or full corporate branding, we’ll work with you to make it happen. Head to Support > Branding to find out more.

Remember to Select "Yes" to personalisation when purchasing

Do you offer game rentals or just sales?

We focus on sales only, ensuring each customer receives a high-quality, long-lasting product.

We are happy to pass along your interest to our friends at one of the hire companies who have purchased our games.

Do you offer bulk or event packages?

We do! If you're planning a large event or need multiple games, we can create a custom package to suit your needs and budget.

Do you offer support after purchase?

Of course. We’re here to help with setup tips, maintenance advice, and any questions you have after your purchase.

We also included a collection of images with the backgrounds already removed for you to use on your website. Please check out Support > Game Documentation for more.

If in the event there is a problem with your game. Feel free to contact us so we can help correct this ensuring we keep the good times flowing.

Each game has a 12 month manufacture warranty

Are the games suitable for outdoor use?

Yes! Our games are built using durable, commercial-grade materials, making them suitable for both indoor and outdoor events. Just make sure they’re protected from heavy rain or extreme weather.

Do you attend any events?

Yes! We plan on making our way to some in the next year. We are a small, family business so sometimes school may impact our attendance.

Shows we have attended >
Leisure Supplies Show 2025

Shows Booked >
Leisure Supplies Show 2026

Compliance & Safety Assurance

Method Statement, Risk Assessment, and PUWER documentation can be found under Support > Game Documentation.

Returns

Currently we do not offer returns. If there is an issue with a game please contact us so we can resolve this for you as quickly as possible.

Standard orders which are yet to be shipped can still be cancelled.

Custom orders are unable to be cancelled.

Big Top Carnival Co. provide professional-grade, traditional carnival games designed for maximum impact and durability. Our extensive range features full-size, commercial-quality units crafted from heavy-duty components, ensuring they stand up to the hustle and bustle of any event.

Standing at 4.9ft tall with a convenient hinged rear support, each game is engineered for portability folding flat for effortless transport and storage.

Starting at only £200 with all game accessories and warranty included, these games are the perfect investment for event hire bouncy castle companies, school fetes, charity fundraisers, funfairs, fairgrounds and carnivals. We also specialise in corporate solutions and can do custom branding and logo integration to make your business shine.

Whether you're planning a community fair or a high-end corporate activation, our games deliver authentic fun and reliable quality every time.